2022 eutaptics® Competency Evaluation Level 2

The Transformational Process - When we are born, our life stage has already been set. The people in your world influence your perceptions and beliefs because they are the ones you learn from. Through your experiences, you learn coping and survival skills. Your level of emotional intelligence is built on the emotional dynamics of your environment.

1. In order to create real change in your life, you need to start by choosing to take control. Taking control means taking full responsibility. This is not taking the blame, or saying that what happens to you is your fault – it is choosing to take control of your mind and emotions, and you cannot have full control without full responsibility. This means that, moving forward, you choose how you feel and what you experience.
2. Choosing to recognize the truth – that everything you experience in life is determined by your perception, based on whatever refer-ences are held in your subconscious – is the first step towards changing those experiences.
3. Regardless of what’s happening “out there,” you have the power to change what happens inside you in response. This means changing the subconscious references/memories.
4. As you change all of the negative and limiting references in your subconscious (Remember: the events are over, and you cannot change what happened, but you can change how it is represented inside you), you will naturally begin to live a more empowered, liberating life, from a non-judgmental and non-attachment perspective.
5. As you go through the Transformational Process, you will develop emotional intelligence, and free yourself to live the life you really desire.

1. Perception is created by the subconscious based on life experiences. Every experience is interpreted, based on existing “proof” (memories), and then that interpretation is organized and filed by the subconscious. When we view the world, we are looking at it through those filters.
2. Perception is subjective, and unique. Since no two people have exactly the same life experiences (there are so many variables from one second to the next that not even twins raised in the same way and treated the same will have the same life experiences), every person is seeing the world differently – with different subconscious references to support that perception.
3. When perception changes, the responses in the brain and body change.

Memories are the building blocks for problems. They are internal representations of past experiences. They can be sounds, tastes, smells, words, pictures, sensations, and even mannerisms. A memory can be one or more of these. Proof and internal resources.

Fractionation

Fractionation is the hypnotic process of deepening the level of a trance. This is done by associating to the trance state, then breaking it, then going back in again. Each time this pattern is repeated, you will go deeper into the trance. This is also how problems get bigger. The more rehearsing we do, the more we strengthen those undesirable resources and the deeper our trance states become.

Defractionation

Defractionation is a process used to break trance states and loosen the hold problems have on our lives. The act of tapping is, itself, a trance breaker. By focusing on the tapping sensation, you are disrupting the undesirable mind-body-problem connection. By going to a happy memory at the end of the tapping round, you are introducing and strengthening desirable resources.

Defractionation is an advanced pattern interrupt, utilizing the bad-good collapse with a desired outcome in mind. These are all ways of de-fractionating:

• Tapping (soft, hard, rubbing, stroking, sliding, counting, etc.)
• Fake laughter
• Recalling and re-experiencing happy memories
• Physical activities such as jumping jacks, humming, dancing, or marching in place

To Flip, Re-write, Re-imprint, the Flipped Memory - Important distinctions:

1. To Flip a memory – This is the act of working on a memory using tapping, and the many different processes, to get a flipped memory. 
2. To Re-write a memory – To re-write a memory is the act of flipping a memory, and once it is re-written/re-imprinted, it has also become a flipped memory. 
3. To Re-imprint a Memory – The goal of every session is to re-imprint, or to flip as many memories as possible. Once the memory is re-imprinted, it has become a flipped memory. Now it is time to write it in your Happy Journal. 
4. A Flipped Memory – The end result of working to flip a memory. A flipped memory is a re-imprinted memory, which means it is now a positive memory with a desired outcome: smiles.

Important Facts About Flipping a Memory:

1. Although memories can often flip spontaneously while you’re tapping, you can also manually flip them as well. Once you’ve changed the emotions, feelings, visuals, audio, and any other aspects of the memory, if the action hasn’t changed, you can change it. It’s your mind – you can make it as good as you like. Ask yourself “What would I have preferred to have happened that day?” and change the memory accordingly. If you find you can’t change it deliberately, then notice how you know, and continue tapping until you can. 
2. A memory is not flipped until the complete structure has changed, when all actions and sub-modalities are positive. In other words, having no emotions in a memory does not mean you are done, because you may visually still have the action occurring. This is not a flip.
3. Understanding and forgiving is not a flip, unless all the actions and faces are positive. 

The A.R.T. of Change® Process (Aim, Release, Transform) – eutaptics®'s framework to find the structure of a problem, and to create desirable changes.

The goal of every session is, ultimately, to change your problems. To do that, we must first identify the structure of the Pain, Issue, Problem, or Symptom (P.I.P.S.). In other words, we want to figure out how we created the problem. Our beliefs and perceptions are the filters through which we see EVERYthing.

The purpose for the A.R.T. OF CHANGE® Process is twofold: 

1. Uncover the formula for your “don’t-wants” by asking yourself ques tions aimed at answering who, what, where, when, why, and how you learned to create the successful undesirable outcome known as the PROBLEM. 
2. Discover and create resources for your do-wants, also by asking yourself questions. 

The Belief System 

1. How do you know you have this (P.I.P.S.)?

2. What do you believe about this (P.I.P.S.)?

3. Why is this (P.I.P.S.) an issue for you?

4. What is the worst part about having this (P.I.P.S.)?

5. Why is it important to get rid of this (P.I.P.S.)?

6. What damage has this (P.I.P.S.) caused you and others in your life?

The Resources

1. How did this (P.I.P.S.) start?

2. Have you ever experienced this before? If so, when?

3. Do you know anyone else who has this (P.I.P.S.)?

4. With whom do you normally have this (P.I.P.S.)?

5. What stories have you heard about others with this type of (P.I.P.S.)?

6. Is there a pattern of time with this (P.I.P.S.)? (4 yrs, 7 yrs, etc?)

7. What is the worst part about this (P.I.P.S.), and how bad will it get?

8. What triggers happen to make or start this (P.I.P.S.)?

9. When this (P.I.P.S.) began, what else was going on in your life at that time?

10. It’s gone!  What made it come back? 

The Inner Production

1. What happens inside you when you have this (P.I.P.S.)?

2. What things do you see, feel, hear, taste or smell inside when this (P.I.P.S.) occurs?

3. What movies do you play in your mind about this (P.I.P.S.]?

4. Where do you feel it, where does it move next, and what does it feel like?

5. What emotions do you feel about this (P.I.P.S.)?

6.  What language are you using on yourself?

The Metaphoric Expression 

1. If this (P.I.P.S.) was a person, who would it be?

2. If this (P.I.P.S.) had a voice, what would it say? Whose voice would it be?

3. If this (P.I.P.S.) had a message, what would it be?

4. If this (P.I.P.S.) had a size/color/shape, what would it be?

The Pay Off

1. What bad things will happen if this (P.I.P.S.) is gone?

2. What benefits do you experience when you have this (P.I.P.S.)?

3. What would be a good reason to keep this (P.I.P.S.)?

4. Who in my life supports me because of this (P.I.P.S.)?

5. Who would lose their role/job if this (P.I.P.S.) was gone?

6. Fill in the blank: “I like this (P.I.P.S.) because _______.”

(Ask multiple times, if you don't know, make it up!)

The Future

1. How would your life be if this (P.I.P.S.) was gone?

2. What would you be doing if this (P.I.P.S.) was completely gone?

3. What would you do, if this (P.I.P.S.) showed back up?

4. If you could wave a magic wand over this and have anything you wanted, what would it be like?

Actively changing memories to make them positive is a process known as re-imprinting, and it is the main goal of all the work you do on yourself, or with a client. Although there are many ways of re-imprinting, here are the basic six:

1. Spontaneous Re-imprint: “Flipping” the memory as you tap, the memory will naturally begin to become positive (using T.O.T.E.M.S., SUDS, Happy Memory)
2. Address the Action: Tap on any actions in the memory (hitting, kissing, etc)
3. Trading Places: Tap on the P.I.P.S. from the perspective of others in the memory, e.g., “You are your mother, your mother is looking at you, what does she feel about you?” 
4. Expressions Technique: Tap on your own, and others’ expressions, until there are all smiles
5. Modalities Tapping: Tap on the minute details of a memory: colors, pictures, sounds, smells, sensations, etc.
6. Bring in New Resources:

• Borrowing good feelings from other memories
• Clown’s nose, cartoon character, turn on a light, etc.
• Have the adult you (wiser, stronger,) step into the memory to help
• Integration Technique: To integrate yourself today with your younger self, as well as, with others that have hurt you, or affected you from the past. You will do this after you have cleaned up the memories. 

After the A.R.T. OF CHANGE® Process and before beginning tapping, you will identify the memory (aiming), then start with the Pre-Tap script. This sets the stage for deep subconscious shifts right before you start the tapping part of the session. 

1. Identify – “Notice how this problem bothers you."  
2. Command – “Take a deep breath in. Close your eyes. Go back and FEEL IT FOR THE LAST TIME.” 
3. Associate – “See what you saw, hear what you heard, feel what you felt.”
4. SUDS – “Notice how strong it is: Zero, you can’t feel it, 10, it’s really strong. How strong is it?”  
5. Amp it up – “Make it stronger. The stronger you make it, the faster it goes.”
6. Silly Question – “Wait a minute! If you were to imagine a tree in front of you, and I pulled all the roots out from under that tree, what naturally happens to a tree without roots?” [Wait 1.5 seconds only, then answer] “That’s right, it falls over and dies.”

The “Quick Tap” immediately follows the “Pre-Tap” and is the beginning of the tapping portion of the session. The following list of emotions was created to begin changing ALL the memories elicited in the intake process. Although these emotions are not necessarily specific to the intake answers, they are so common to the human experience, that tapping on this list tends to create immediate, noticeable shifts. Move between all tapping points, starting between the eyes, and asking your client to repeat after you:

“We are eliminating all….”

• Sadnesses
• Fears
• Emotional Traumas
• Judgments
• Abandonments
• Betrayals
• Angers
• Resentments
• Guilts
• Helplessness
• Hopelessness
• Rejections
• Feelings of no control
• And everything else
• "That’s right. Let it all go.” 
• (Grab client’s wrist, or instruct them to, if online.) “Take a deep breath, blow it all away, and say Peace!” 

Safe Approach to Big Issues (SABI) is a process used when you have a P.I.P.S. that feels overwhelming, especially fears and phobias. It is a way to work on an issue from a detached point of view, and slowly associate to it as you clear the negative reactions. 

1)    Clean the mind, working on how they internalize the memories, and tap using the six basic ways of re-imprinting.

a)    This means tap until the SUDS is down to zero and memories are easier to manage.

2)    Slowly introduce the idea that the “problem” is about to happen  physically, in reality. Tell them to make it up as if it were happening now.

a)    Tap and clean up anything that arises

3)    Tell them to Pretend as if the problem is now in their physical reality

a)    Remind them they are still doing it all in their mind

b)    Tap and clean up anything that arises

4)    Tell them to address the physical manifestation of the problem from a distance

a)    Tap and clean up anything that arises

5)    Show them a physical manifestation of the “problem”

a)    Be sure to keep this physical something far away

b)    Tap and clean up anything that arises

c)    Use this procedure if applicable (i.e., a rubber spider)

6)    Bring physical manifestation of the problem close to them  

a)    Keep tapping until they can bring the physical object close, and can hold it/touch it/face it/etc.

b)    Some examples include a spider or snake in a box, or an ex-partner walking into the room.

Use this with a very strong emotionally charged problem: “You are not there, you are right here with me.” Tap them on the leg, or shoulder, to anchor them in the now. “Don’t go there. What would you have felt IF you were there? But, remember you’re not there. You’re here with me.”

1. Ask the client to identify a specific traumatic incident from their past. Example: "The time my father punched me when I was 12." 
2. Ask the client to GUESS what their emotional intensity would be on a 0-10 scale, IF they were there. Instruct them NOT to actually imagine it (although some will close their eyes and do this anyway). This GUESS is a surprisingly useful estimate, and it serves to minimize emotional pain. 
3. Have the client give the feeling a name, such as "this father-punch feeling,” and then proceed with a round of tapping.
4. After this round of tapping, ask them to GUESS again, and to state their new number. Typically, they report noticeably smaller numbers.
5. Perform more rounds of tapping, and check for their new numbers. A total of 3 or 4 rounds, should bring just about everyone down to GUESSES of 0 to 3.
6. Once it is down to acceptably low GUESSES, perform another round of tapping and after this round, ask them to vividly imagine the incident. Totally clean up all aspects using Parts and Pieces, and other techniques.

This is a way to check for any remaining aspects of a memory, once you have tapped it down to a SUDS of zero. This is a dissociated, or third person perspective, and can sometimes cause different aspects of the memory to surface. 

Instruct the client to play the memory from the beginning as if it were on movie screen in front of them and notice if anything comes up. “Start at the beginning. Watch it again, and check if you are able to find anything that's left.” If they find anything, tap on them and repeat this technique, until they have re-imprinted the original memory.

Instruct the client to tell the "story" of the event or memory being worked on, and to stop to tap, each time they reach a point where the charge is 3, or above. Tell them that you will be watching and listening closely, and may stop them, if you suspect that there is a charge, or that something is being glossed over. Continue until the "story" can be told from start to finish with no charge.

This is an associated technique where you "put the cook in the kitchen,” by asking the client to experience the memory as if they were there. They will actually be there, to see what they saw, hear what they heard, and feel what they felt, NOW. 

It is a great check after “Movie” or “Tell the Story” technique, to make sure that the charge is really gone, or can be gone directly, if the event is not too traumatic.

Parts and Pieces (“Let it go. It’s safe to let it go. It’s ok to let it go. It’s time to let it go.”) refers to tapping on, and making changes to each part and piece of a memory. It’s based on the concept of “Trees to the Forest." Use a variety of techniques, to be sure you clear the entire memory. If you leave any negative bits behind, they will continue to have an impact on your life, even if you’re not aware of how. You can use modalities, sub-modalities, expressions, and trading places, to be sure you’ve cleared ALL negative aspects.

Rewriting the memory is the process of consciously making up a new story, to replace the old story of your problem. You do this only once your SUDS rating is down to a 0, and it no longer bothers you. This facilitates changes in your life by giving your mind new resources to draw from.  

You are in control of this process.  Make it as good as you can.  Strengthen this new story by making the feelings, sounds, sights, smells, and even tastes within the memory, as good as it could get.

As you rewrite your memories, you are also changing beliefs and perceptions. It is important to practice the new memories, to reinforce the new resources you’ve created.

Often times, people who are in the healing profession who have been working hard on themselves, will say that they have no charge to a memory, and have already dealt with it. 

• They will have no emotional charge to a memory, but if it still plays the same, it’s still there. 
• Using the “Expressions” technique with them, usually shows that there is still a disruption there. 
• Tap on all aspects until they are gone. 
• Flip the memories so they don’t play the same.

This technique is good for times that you are not able to tap with someone for some reason. 

Think about the person and his/her situation. Tap on all the ways you know it to be a problem. Tap on your own perceptions, as well as theirs (as if you were them). Imagine what they are feeling, and tap until you re-imprint it.

Unconditional positive regard is the idea of having respect for your client’s model of the world, regardless of your own opinion about it. People from all walks of life, will come to you for help; diverse cultures, religions, beliefs, etc. You will not agree, or resonate, with every single client you work with. And sometimes, you may flat out disagree with their value system. This does not matter!

As a eutaptics® practitioner, we operate from the belief that your client’s story is just that: a story. Not real. And therefore, it is imperative that you set your judgments aside. Your job is to facilitate their change based on their desired outcomes, not to impose your agenda on their life. Your opinion is irrelevant. The minute you buy into a client’s story, you have just validated it as real for them as well, and you will be much less effective as a practitioner! 

If you find yourself feeling triggered, then it is your responsibility as a practitioner to clean that up. Tap on yourself as you tap on them. Get a session from a fellow practitioner. Do whatever it takes to deal with your issues without involving your client. Not only will you be a happier practitioner, you will also have greater success with your clients, and they will be happier with you.

…because you’re not telepathic, and they have enough problems!

“Mind reading” is the act of making assumptions and assigning meaning, about the thoughts, feelings, behavior, or intentions of other people with-out asking the appropriate questions to get accurate information. It is based on your own perceptions and belief systems. 

When you do this, you are unable to hear what someone is really telling you and it builds a foundation for misunderstandings and mis-interpretations. The mind reader usually believes his/her perceptions are accurate, without realizing they are projecting.

Sensory acuity is a key skill to cultivate when working with clients. It is noticing the nuances of trance, and then using that awareness to your advantage to make changes. 

If you recognize when someone is going into their trance, you can more readily defractionate to pull them out. 

To hone your sensory acuity, begin noticing things like the muscle tone in someone’s face (do they have a tic, or do they clench their jaw?); color shifts (from pale to red, or vice versa); breathing changes (did their breathing speed up, or slow down?); pupil dilation, or constriction; body language and mannerisms; changes in tone of voice. You are basically watching and listening for, minute changes in physiology that indicate a change in state. 

Begin by gauging responses as you talk, even before beginning tapping. When someone is happy, how do their eyes look? What expression is on their face? When they talk about their various problems, what changes? Gauging is very useful in developing your sensory acuity. 

An abreaction is the expression of emotional or physical responses, brought about by the release of emotions that have been repressed. There are positive and negative abreactions, and they can happen before, during, or after a session. 

They can range from: burping, farting, yawning, crying, screaming, vomiting, sleeping like a baby, euphoria, nightmares, diarrhea, dry retching, regressing back to the state at the time the memory was occurring, just to name a few.

In some cases, current symptoms temporarily intensify, or old symptoms temporarily reappear, which is often a positive sign that shifts are happening within the client. This phenomenon is also known as a “healing crisis.”

“Apexing,” as we call it in eutaptics®, is the phenomenon of forgetting a problem existed, because there is no longer an emotional charge associated with that problem. It feels as if it never was a problem in the first place.

Before you do a session, there are a few things that you will need to prepare:

• Professional office space
• Computer/Smart Phone/Ipad/Headset
• Zoom/Skype/Messenger
• Pad of paper or notebook
• Different colored pens and highlighter
• Clock/Timer
• Comfortable chairs appropriate for session in person
• Water/Tissues
• Client Agreement/Consent
• Client’s Peace List
• Intake Form
• A.R.T. OF CHANGE® Process Questions
• Quick Tap Flow Chart Scripts/Defrac List
• Appointment/Business Cards
• Insurance if applicable
• Inna Segal’s book “Secret Language of the Body”
• Louise Hay’s book “Heal Your Body”

1)   Initial contact with client, either by phone, video conference, or in person. Determine compatibility, establish rapport, schedule session if agreed, send or give client packet with instructions for session.

2)   Session: Meet and greet, build rapport, consent form, explain what will happen in the session.

3)   Have their Peace List ready.

4)   Ask them what their desired outcome is. “What do you want to change today?”

5)   Complete the intake, using the A.R.T. OF CHANGE® Process. Listen carefully. Take notes. Get SUDS ratings as you interview them.

a)    Listen for the metaphor phrases that precede a trance:  “It’s kind of like… It’s just like... It’s sort of like... It’s as if…”

b)    Take note of areas of resistance. Wherever you find the BIGGEST RESISTANCE, address it, CHANGE it.

c)    Look for and AIM at the biggest and worst life experiences first.

6)   Perform the Pre-Tap. This associates them to their problem and is imperative for the session! 

7)   Begin tapping using the Quick Tap.

8)   Tap the rounds, using T.O.T.E.M.S.

9)   Break it down into smaller pieces and address the fine points, using different techniques.

a)    Always come back to the original event and clear it up. 

b)    Check notes. What is left undone?  Double-check everything.

c)    Address who they would be without the problem. Clean this up and make it positive.

10)   Re-write one memory, making it not just good, but amazing.

11)   Perform the Integration. 

12)   Future Pace.

13)   Remind them how bad it was (0 – 10) when they arrived.

14)   Affirm how good it feels now – joy, and peace, etc.

15)   Teach them how to tap. Explain that they will have the most success, if they keep tapping on themselves.

16)   Teach them how to practice their rewritten memory 

17)   Make them a walking advertisement for you, and for eutaptics®.

One of the most important aspects of a session is what you say before you begin. This process sets the tone for the entire session. It not only frames the session, it also lets your client know what to expect. In addition, it is an excellent time to begin building conscious rapport, and noticing their mannerisms. By paying attention to your client at this stage, you can calibrate what their “normal” is, making it easier to recognize other states, once the session begins. Once you have this memorized, you can add your own personality to it. Over time, you will come up with what works best and flows naturally for you. 

“Hi CLIENT NAME. Thank you for the opportunity to work with you today. Before we start, I’d like to go over what to expect during your session.”

“We’ll start with the intake. I will ask you questions about THE PROBLEM, how it has affected your life, and what outcome you'd like to achieve. Once we’re done with that, we’ll begin tapping.”

“I’ll ask you to focus your attention on the memories, feelings, and beliefs from the intake, and we’ll begin tapping on these points (demonstrate). I will ask you to repeat, out loud, what I say as we tap.” 

“While tapping, it is important to shift your focus away from your problem to the feeling of my (your) fingertips tapping. I will ask you questions throughout the tapping portion of the session to gauge your progress.” 

“Some of the things I say may make you feel uncomfortable. This is expected. Remember that I am here to support you and facilitate your process. You are in control of this session, so if you want to take a break, let me know."

“Toward the end of the session, we will begin focusing on your desired outcome to leave you feeling good. I will show you how to tap on yourself between sessions, and give you some self-work to help you continue making positive changes in your life.”

Is this ok with you? Do you have any questions?”

Although most people think of affirmations as positive, they can also be negative. An affirmation is anything we AFFIRM within ourselves through visual, auditory, or kinesthetic means. Rehearsing any of these within your mind, whether good or bad, is a request for more of the same.  

Memories replayed in the mind are great wishes! 

Affirmations are more than just words: inner chants, recalling what others say, recalled memories, mental images and movies, constant emotions, feelings and sensations, are ALL affirmations. 

Remember: Feelings follow thoughts and create a good or bad emotional response. If you’re affirming them repeatedly, they get bigger.

How to create affirmations:

1. Say the affirmation out loud.  (ex: “I love myself just the way I am”)
2. Find any resistance.
3. Tap away any resistance.
4. Test it to make sure all resistance is gone.
5. Tap in the affirmation.
6. Visualize it, as if it were true.
7. Affirm that it’s true and it’s who you are.  Be grateful!

Important Facts About Affirmations:

1. Affirmations can be negative as well as positive.
2. An affirmation is anything you repeat – whether it is positive, or negative.
3. Affirmations can be thoughts, feelings, self-talk, memories, or any other repetitive experience.
4. Fearing something, or worrying about something, is affirming it.

The Peace Process is a systematic approach to making peace with yourself, your beliefs, judgments, attitudes, your past, everyone in your life, and everything negative that has ever happened to you. It’s how you change your successful undesirable outcomes into successful desirable outcomes!

Start the Peace Process by making a list of your negative memories and experiences, called the Peace List. This prepares your unconscious mind for change. 

Review your life in detail and write down every negative experience you can remember: the traumas, hurts, fears, guilts, misunderstandings, rejections, betrayals…everything. Write down every experience that you think has contributed to your unhappiness or lack of fulfillment today. Remember your problems, too. 

A trigger is an external event, or internal thought or belief that starts, or “triggers” a behavior, or response. They are created in the subconscious mind either through repeated stimulus, or a single experience of intense emotion. They are linked by the modalities (V.A.K.O.G.) of the memory and the current event, or thought. Something you see, hear, feel, smell, or taste can “fire” the trigger. This is also known as stimulus-response conditioning. 

Anchors, on the other hand, are intentionally created, or “set”, to a sound, physical gesture, or touch, and are used to generate good feelings on demand. Whereas triggers are subconscious reactions, anchors are con-scious responses YOU create. (Such as the Peace Anchor - grabbing your wrist, taking a deep breath, and saying Peace.) 

However, both triggers and anchors are connections between stimulus and response. So, how can you use these two powerful concepts to create changes in your life? Start noticing when you get triggered, tap, and set positive anchors that generate the feelings you WANT to feel instead. 

Tapping interrupts the trigger and using the Peace Anchor creates the Bad-Good Collapse needed to change problems. It is the primary way we use anchors in eutaptics®.  

It’s simple, but requires perseverance and tenacity. There will be days you simply don’t want to tap, let alone feel better. Be willing to let this resistance go.

Because of the repetition of the Peace Anchor, over time you will notice that you can be feeling bad, and simply grabbing your wrist will make you feel better, because you’ve “fired the anchor” for peace and happiness.  

Ultimate Forgiveness has nothing to do with anyone else, but rather what you are holding within yourself, against others. It is looking at your past unpleasant experiences and changing them within yourself. Your goal is to own up, recognize what it is you are doing within yourself, and then trans-form it. Rewriting your memories will reprogram your subconscious mind, and will produce new outcomes in the future. Ultimate forgiveness means transforming ourselves, by changing how we represent what happened in the past. 

Everything inside you is yourself - every person, every event - and changing that is a really deep forgiveness that will set you free!

You should be able to see they have been working on it.